FAQs
What is the difference between “in-network” and “out-of network”?
Is Lifetime Aftercare available if I don’t complete the program?
How long should I plan on staying for Residential treatment?
How do your treatment costs compare to other programs?
Is New Dawn’s Residential Program a “lockdown” facility?
Can friends and family visit me while in the program?
Will my insurance cover all of my treatment costs?
Does New Dawn have a Code of Ethics?
How confidential is my treatment?
What is the difference between “in-network” and “out-of network” providers?
An “in-network” provider usually has an agreement with an insurance company to provide services to its members at the highest benefit level allowed. Therefore “out-of-network” providers are more expensive (even if they take insurance) because insurance companies will charge higher copays and/or coinsurance amounts, and may also have lower benefit maximums. To see the list of insurance payers that New Dawn is currently “in-network” with click here.
Is Lifetime Aftercare available even if I don’t complete the program?
Yes, although a small fee is charged for each session, and must be purchased in advance. However, the first month following discharge includes free aftercare for ALL New Dawn clients.
How long should I plan on staying for Residential treatment?
One should plan on staying in the Residential Program for 30 days, because that is the minimum amount of time it takes for all therapeutic interventions, group topics, and program materials to be covered. Remember, the highest rates of success occur with those that stay in the program for the longest period of time.
How do your treatment costs compare to other programs?
We strive to provide advanced treatment and counseling and lifetime aftercare support at very reasonable rates. While we cannot speak for other programs, our most recent survey shows that no other program offers the breadth and quality of treatment at a lower rate, and in fact most programs charge thousands more.
Is New Dawn’s Residential Program a “lockdown” facility?
No. Only psychiatric facilities are legally allowed to hold a person against their will, and New Dawn is not a psychiatric facility. However our residents are prohibited from leaving the facility grounds without a pass, and failure to abide by these rules can result in an immediate administrative discharge with no refund.
Can friends and family visit me while in the program?
Following the standard 72 hour “blackout” period, both Detox and Residential program admits may use the payphones during their free time. Additionally, family and significant others are invited to visit twice per week, once for family group and again for family visiting day. Please see the program schedule for more details.
Will my insurance cover all of my treatment costs?
Insurance coverage for substance abuse treatment varies from zero to 100%, and is dependent on each person’s particular policy. New Dawn will assist you in determining if you have any deductible, copay, or benefit limitations prior to admission.
Does New Dawn have a Code of Ethics?
Yes. Please visit our Ethical Codes of Conduct link for a complete list and descriptions of the ethics we subscribe to.
How confidential is my treatment?
All information related to your treatment, including pre and post discharge information, is protected by State and Federal law. Please see our privacy practices for a more extensive explanation of how we protect your confidentiality.
Do you conduct drug tests?
Yes. New Dawn requires both random and reasonable suspicion drug testing to ensure that our clients are following their treatment plan, and most importantly to confirm that they are not practicing in their disease. Failure to submit to a urinalysis or saliva test upon request could result in immediate discharge from the program, as it is a necessary component of the recovery process
What is CARF accreditation?
CARF is an international accrediting body that provides 1 and 3 year accreditations to behavioral health related programs that aim to meet CARF’s high standards for quality. For more information about CARF please click here.
What can I bring with me?
For a list of items that you may bring to treatment, please look at our “What to Bring” page.
